Video Transcript

Artificial intelligence has been around for many decades now, and it's even been in deployment for years. What's changed in recent months is that now users can actually start to interact with it. So now with the advent of ChatGPT and generative AI, we're starting to see it come to the forefront where consumers and users can actually start to interact with it and see the output that AI is generating directly. The other thing that we're seeing is the quality of AI has also improved significantly over the recent months.

Now, what's changed with generative AI is they're using something called large language models or LLMs, and these are essentially able to ingest a lot more data than AI models have used in the past. When generative AI is given a prompt, it's looking at hundreds of billions of data points and performing trillions of calculations in the background to give an output. The scale of this is impressive, but also the speed, because this is all happening in a matter of seconds.

The exciting thing about technologies like this is that they unleash the creative potential of the people that use it. Generative AI, large language models, these are platforms that people can build on top of. So in some ways, the sky is the limit in terms of what can be accomplished using generative AI.

Right now, there are two categories of generative AI. There's the consumer side and there's the business side. So much of the focus has been on consumer use cases, but let's not overlook the business use cases of generative AI. We've seen tech and other software companies rapidly introduce generative AI capabilities into their offerings. We're seeing generative AI being used by marketers to write blog posts or social media posts. We're seeing it being used by sales teams to write emails to prospects or clients. We're seeing lawyers use it to review contracts for risks. We're seeing software developers use it to help them write the next line of code in their program. If you spend most of your day in meetings, generative AI can help identify the key points of those meetings and summarize them for you.

I think we are just getting started here. I think there's a lot more to come in how generative AI will be deployed in business settings, and I'm excited to see what's going to be built next. But one thing seems certain: businesses are leaning into generative AI now more so than ever, and we're starting to see the tangible outputs of those investments come to fruition.