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Artificial Intelligence

Explore the transformative power of artificial intelligence through expertise and insights from William Blair thought leaders.

Our Latest AI Insights

  • How AI is Transforming Health Literacy and Engagement

    AI tools help patients better understand coverage and costs, choose the right providers, and stay on track with care while reducing administrative burden for providers and payers.

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  • Tech Spending Driving Innovation in Financial Services

    Artificial intelligence, cloud modernization, digital CX, and compliance are shaping the next phase of many financial institutions’ technology investment.

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  • Funding the Future: The Capital Sources Fueling AI

    Investment Banking’s Anu Sharma and Jim O’Connor discuss potential sources, incentives, and implications for AI capital formation.

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  • Auto Insurance in Transition: Competition, Pricing, and the Rise of AI

    Adam Klauber, William Blair’s group head of financial services and technology research, sits down with Bill Daniel, CEO of AWL, to explore how the U.S. auto insurance market is evolving after an extended hard market.

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  • AI and Healthcare's Digital Front Door: The Future of Patient Engagement

    AI is reshaping the healthcare “digital front door,” streamlining everything from scheduling to payments. Explore how intelligent automation is turning patient engagement into a competitive advantage.

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  • The “Software Apocalypse” Narrative: Fact or Fiction?

    Shares of mega-cap software companies recently fell amid fears that agentic AI could replace them entirely. Here’s why those concerns may be overblown and how to spot the real AI winners.

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  • Why Industry-Specific AI Wins Where General Models Fall Short

    Generalist AI grabs headlines—but vertical AI captures value. The next generation of durable software platforms will be built on domain expertise, proprietary data, and deeply embedded workflows.

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