In our 39th Healthcare Mosaic report, William Blair’s Ryan Daniels, group head of healthcare technology and services research, takes a deeper dive into the growing importance of artificial intelligence (AI) in the healthcare provider revenue cycle management (RCM) market. RCM encompasses the financial process from patient appointment to final payment for services. In our view, AI has the potential to revolutionize myriad RCM functions, which could reshape market dynamics between insourced and outsourced RCM providers and drive massive share shifts over the coming years.
Daniels also explains the growing number of use-cases for AI solutions that can help drive provider efficiencies, reduce waste, and enhance providers’ overall RCM processes. In turn, he expects AI-based innovations to accelerate RCM software sales over the coming years, creating strong end-market demand for these mission-critical offerings.
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