During the early weeks of the COVID-19 crisis, signs were clear that digitization of healthcare in America was accelerating.

It was a path the industry had been on for years, though slow in accepting amid a preference for in-person doctor visits and established management systems. But as social distancing took effect to prevent the virus from spreading, both patients and healthcare providers stepped up to embrace online healthcare.

In this video, William Blair investment banker Joe Schauenberg, who leads the healthcare information technology practice, shares his insights on how COVID-19 pushed the industry to adopt technology to provide services, a trend he expects to continue.